Live Arrival Guarantee

Our guarantee on live arrival is simple.

We guarantee live delivery on all our seahorses!

To qualify you must:

    1. Acclimate according to our acclimation procedures.
    2. Contact us within 12 hours of delivery with any issues.
    3. In the event of a loss, we reserve the right to have a picture of the specimen or have the specimen returned to us.

As long as the above conditions are met, we will ship you a replacement at no charge.

Please contact us if there are any questions or issues after the arrival of your order. We’ll be happy to assist you!