Our guarantee on live arrival is simple.
We guarantee live delivery on all our seahorses!
To qualify you must:
- Acclimate according to our acclimation procedures.
- Contact us within 12 hours of delivery with any issues.
- In the event of a loss, we reserve the right to have a picture of the specimen or have the specimen returned to us.
As long as the above conditions are met, we will ship you a replacement at no charge.
Please contact us if there are any questions or issues after the arrival of your order. We’ll be happy to assist you!